ESG/SDGs Matrix and Five Key Challenges

ESG/SDGs Matrix and Five Key Challenges

To achieve sustainability, we have arranged a series of specific issues into an ESG/SDGs Matrix. We conduct annual reviews of the progress toward each goal and disclose the results of these to the public. Among these, we have re-evaluated issues listed that are highly relevant to our business activities and for which its stakeholders have high expectations. In this re-evaluation, we selected five key challenges from three topics: solving social issues, achieving sustainable business growth, building an internal foundation. We have established KPIs for each and are taking priority action toward these.

Click here to explore our ESG/SDGs matrix (Japanese only)

Key Challenge 1: Enrich the Spirit through Beauty

Milbon believes that hairstylists and salons are essential for spiritually enriching society and realizing individual beauty. Based on this belief, we have placed "Enrich People's Hearts through Beauty" at the core of our key challenges. We are committed to co-creating value with our stakeholders, including hairstylists and salons. Guided by our core philosophy, "Everything we do, we do for and with hair professionals", we strive to solve salon challenges and pursue possibilities. We will transform salons into a Beauty Platform—an essential community of beauty and spirit where people can live enriched lives. This will contribute to realizing a spiritually enriched and sustainable society through salons.

Establish knowledge-based product sales^*1 business model utilizing the fusion of real world and digital technologies

With the aim that salons and their customers forge new relationships by harnessing digital technologies, we are committed to spreading "milbon:iD,^*2"a platform linking hairstylists with customers, throughout society.

Knowledge-based produc sales: A sales method where products are sold alongside valuable information founded in the knowledge and insights of hairstylists.

milbon:iD: Milbon's official online store where customers can purchase salon-exclusive hair care items through salon consultation.

Training lifetime beauty partners

In order to cultivate lifetime beauty partners, hairstylists who can be attentive to the lifelong needs of their customers, Milbon provides hairstylists with a wide variety of learning opportunities, both real and digital.

Educational events: Learning opportunities provided by Milbon to hairstylists. From beauty techniques and knowledge to career development, these come in a range of formats, including seminars, events, and online platforms.

education:iD: An online, membership learning tool for hairstylists.

Key Challenge 2: Regenerative and Recycling-Oriented Manufacturing and Consumption Activities: KPI Progress and Initiatives

Establishment of a Carbon-Neutral Production System

Milbon has established a CO2 emission reduction rate KPI, and is implementing a range of initiatives to drive down CO2 emissions, at its core production facility, the Yumegaoka Factory.

Sustainable Container and Packaging Design

Milbon is reducing its usage of petroleum-derived virgin plastic by promoting the 4R approach (reduce, replace, reuse, recycle), to better utilize limited resources and address global warming.

Key Challenge 3: Practicing People-Friendly Procurement

Sustainable Procurement of Palm Oil

Milbon is actively adopting RSPO-certified palm oil produced in consideration of the environment and human rights, to ensure sustainable procurement of palm oil, one of the key ingredients in our products.

Respect for Human Rights in the Supply Chain

Milbon supports the four international norms and principles, including the United Nations (UN) International Bill of Human Rights, and respects the 10 Principles of the UN Global Compact (UNGC) as a signatory to the UNGC. We have formulated the Milbon Group Human Rights Policy, Milbon Ethics and Code of Conduct, and Milbon Sustainable Procurement Basic Policy to ensure all corporate activities incorporate respect for human rights.

Key Challenge 4: Construct a Fair and Flexible Management Structure

Promoting Diversity Among the Board of Directors

Milbon is committed to ensuring a diverse Board of Directors, and to continually strengthening its management structure to enable discussions and decision-making that respond appropriately to the values and demands of an increasingly diverse society.

Improving the Effectiveness of the Board of Directors

To improve the effectiveness of its Board of Directors, Milbon conducts surveys of all employees once a year through a third-party institution, and interviews with outside board members through a dedicated bureau. The Board of Directors then deliberates and implements solutions to issues from past fiscal years that were collected through this process.

Key Challenge 5: Realizing a Rewarding Work Environment

Achieving Systems and Frameworks that Encourage Employees to Continue Working

Milbon recognizes that realizing a rewarding work environment for all employees is essential for sustainable business growth. We are committed to developing structures and systems that enable them to feel motivated to stay and thrive in their roles.